Everything you do and share on mwos — where your data goes, how it's used, who can see it, and how you stay in control — is explained here openly and clearly, without complicated legal language.
In summary: mwos never sells your data, shares it with advertisers, or uses it beyond what's necessary. We only collect what's needed to provide you with our service.
These principles form the foundation of every data-related decision at mwos
Mwos only collects data that is necessary to provide its services. No excessive or irrelevant information is requested — because we believe your privacy is your right.
Your name, phone number, payment details, or gaming habits are never sold or rented to any third party. This is an unwavering mwos policy that will never change.
Every time you log in, place a bet, or make a payment on mwos, SSL 256-bit encryption is active. Your data is fully protected in transit and cannot be intercepted.
You can view, correct, or request deletion of your personal information at any time. mwos grants you these rights freely.
Privacy policies are often written in language so complex that most people can't follow them. mwos explains everything in plain, simple terms — because you have the right to know.
You will be notified in advance by SMS or email of any significant changes to this policy — mwos does not make changes without prior notice.
A quick overview — from collection to protection
At registration or during a transaction
Secured with SSL
On secure servers
Not for any other purpose
Change anytime
When you create an account or use mwos services, certain information is collected automatically. This information broadly falls into three categories:
What you provide directly:
Automatically collected information:
Transaction details:
Important: mwos never stores your payment PIN, bKash/Nagad password, or full bank card number. The payment gateway connects directly with the mobile banking service.
Mwos uses your data only for specific, defined purposes — never for vague or broad reasons. Every use of your data is clearly outlined below:
Notably, what mwos does not do: your usage data is never used to serve targeted ads, and your gaming habits are never analyzed and shared with advertising companies.
Mwos does not sell your data to third parties. However, limited data is shared with trusted partners where necessary to operate the service:
What never happens: No data is shared with marketing companies, advertisers, insurance companies, or data brokers.
Mwos servers operate in a fully secure environment. Partner agreements explicitly prohibit the use of any mwos data for partners' own purposes or sharing it with any third party.
Mwos uses multiple layers of technical and organizational measures to keep your data secure. Rather than relying on a single solution, a "defense in depth" approach is followed — meaning if one layer is compromised, the next layer continues to provide protection.
Cookies are small files stored in your browser. mwos uses them to improve your experience — not to track you. There are three types of cookies used on mwos:
| Cookie Types | Purpose | Can it be turned off? |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security | No (the site will not function) |
| Functional cookies | Remembering your language preference and display settings | Yes |
| Analytics Cookies | Understanding which pages are visited most | Yes |
Mwos does not use advertising network cookies, third-party tracking pixels, or cross-site tracking tools. You can clear cookies or block new ones at any time through your browser settings.
Mwos does not retain data longer than necessary. Different types of information are subject to separate retention policies:
If you request account deletion, mwos will erase most of your personal data within 30 days. However, certain transaction records must be retained for a set period to comply with legal obligations.
Mwos believes you should have full control over your own data. That's why we provide you with the following rights:
If you would like to see what data mwos holds about you, contact support and it will be sent to you within 7 business days.
If any of your information is incorrect, you can request a correction — directly from your dashboard or through support.
To close your account and delete your data, submit a request to support@mwos.app.
To opt out of specific uses such as marketing messages, simply update your settings or contact support.
You can request an export of your transaction and account data in a readable format (CSV/PDF).
If you feel mwos is not adequately protecting your data, you have the right to raise a complaint directly and mwos is obligated to review it.
Mwos is strictly for users aged 18 and above. Collecting or storing data from minors is never permitted — this is a firm mwos policy.
Age is verified at the time of registration. If it is later found that an account belongs to someone under 18, that account will be closed immediately and all collected data will be deleted.
If you believe your child is using mwos, please contact support@mwos.app immediately — we'll take swift action.
Please note: Any account created using a false age will have its entire balance forfeited.
Mwos may update this Privacy Policy when necessary. However, you will be notified by SMS or email at least 14 days before any significant change that affects your interests.
Minor changes (such as spelling corrections or language clarifications) may be made without prior notice. The date of all updates will be shown under the "Last Updated" section at the top of this page.
If you do not agree with the updated policy, you have the right to close your account. Continued use of mwos after any changes will be taken as your acceptance of the new terms.
For any questions, requests, or complaints regarding your data, contact mwos's data protection team directly:
For data deletion or portability requests, identity verification may be required to confirm you are the account owner. This verification process is simple and quick.
Last updated: May 2026. For more information on any aspect of this policy, support@mwos.appto send us a message.
More questions about betting and transactions
Complete rules on accounts, betting, and payments.
Learn about Responsible Gaming tools and self-exclusion.
Full details of deposits and withdrawals.
Learn about mwos's mission, team, and values.
Email us to request access to, correction of, or deletion of your data support@mwos.app — with the subject line "Privacy Request". You can also reach us directly in Bangla via 24/7 Live Chat from your dashboard.
Your privacy is protected at mwos. Join with confidence and enjoy the experience.