On mwos, you can either temporarily suspend your account or permanently deactivate it. Both options are part of the Responsible Gaming tools.
Temporary Break or Self-Exclusion:
To permanently close your account: This can't be done directly from Settings. Email support@mwos.app with the subject line "Account Closure Request". After identity verification, your account will be deactivated within 3 business days.
Remember — withdraw your balance before closing your account. Once it's closed, you won't be able to access it again.
Temporary Break or Self-Exclusion:
1
Log in to mwos and click the profile icon in the top right corner.
2
Go to Settings → Responsible Gaming.
3
Click the self-exclusion option and choose a time period — anywhere from 1 week to 5 years.
4
Confirm with an OTP. Your account will remain locked until the set period has passed.
To permanently close your account: This can't be done directly from Settings. Email support@mwos.app with the subject line "Account Closure Request". After identity verification, your account will be deactivated within 3 business days.
Remember — withdraw your balance before closing your account. Once it's closed, you won't be able to access it again.
mwos has multiple layers of protection in place to keep users' data and funds secure.
Data Security: All communication — from site access to transactions — is secured with 256-bit TLS/SSL encryption, the same standard used by banking websites. Your name, mobile number, and date of birth are never sold or shared with any third party. Under mwos's Privacy Policy, your data is used solely for service delivery and legal compliance.
Account Security: Passwords are never stored in plain text — only in hashed form. Logging in from a new device requires OTP verification. Multiple incorrect password attempts will temporarily lock the account.
Financial Security: User deposits are kept separate from the company's operational funds. Withdrawals are only sent to verified accounts.
If you notice any suspicious activity or suspect unauthorized access, change your password immediately and notify us at support@mwos.app.
Data Security: All communication — from site access to transactions — is secured with 256-bit TLS/SSL encryption, the same standard used by banking websites. Your name, mobile number, and date of birth are never sold or shared with any third party. Under mwos's Privacy Policy, your data is used solely for service delivery and legal compliance.
Account Security: Passwords are never stored in plain text — only in hashed form. Logging in from a new device requires OTP verification. Multiple incorrect password attempts will temporarily lock the account.
Financial Security: User deposits are kept separate from the company's operational funds. Withdrawals are only sent to verified accounts.
If you notice any suspicious activity or suspect unauthorized access, change your password immediately and notify us at support@mwos.app.
On mwos, live match scores and stats are available directly within the platform — no need to visit any external site.
Where to find it:
Available Sports: Live scores are regularly updated for cricket (Test, ODI, T20), football (including the Premier League and Champions League), tennis, and badminton.
The advantage of betting on a live match is that you can assess the odds based on how things are unfolding in real time. Keep in mind that live odds shift quickly, so stay focused when making your decisions.
Where to find it:
1
Log in and go to the Sports Betting section.
2
Select the "Live" or "In-Play" tab from the left menu or the filter at the top.
3
Click on any ongoing match to open the detailed view — scores, ball-by-ball updates (for cricket) or goal breakdowns (for football) are all right there.
4
Some matches include a visual tracker — showing player positions, ball location, foul counts, and more in an animated view.
Available Sports: Live scores are regularly updated for cricket (Test, ODI, T20), football (including the Premier League and Champions League), tennis, and badminton.
The advantage of betting on a live match is that you can assess the odds based on how things are unfolding in real time. Keep in mind that live odds shift quickly, so stay focused when making your decisions.
mwos keeps a complete record of all your betting activity and financial transactions — nothing is ever lost.
To view your betting history:
To view your transaction history:
If a transaction doesn't appear in your history or the records seem off — wait 48 hours, as system updates can take time. If the issue persists, contact support with your reference number and they'll investigate.
To view your betting history:
1
Log in and go to your dashboard.
2
Click on "My Bets" or "Bet History".
3
You can filter by date, sport, or status (won/lost/ongoing).
To view your transaction history:
1
Go to Profile → Wallet or the Transactions section.
2
Deposits, withdrawals, and bonuses — each viewable in its own separate tab.
3
The date, amount, method, and status (completed/pending) of every transaction are clearly displayed.
If a transaction doesn't appear in your history or the records seem off — wait 48 hours, as system updates can take time. If the issue persists, contact support with your reference number and they'll investigate.
Some profile details on mwos can be updated on your own, while others require support assistance — as they're linked to payment verification.
You can update these yourself:
Log in → go to the Profile section → click "Edit Information". You can update your display name, email address, notification preferences, and password yourself.
Change Mobile Number: This can't be done directly from Settings — because your mobile number is the primary identifier for your account. To request a change, email support@mwos.app with the subject line "Mobile Number Change". Include your old number, new number, and a copy of your national ID. The process typically takes 2–5 business days.
Name change: Your name is tied to payment verification. For corrections due to human error (spelling mistakes), contact support with a valid ID. Name corrections are typically completed within 3 business days.
You can update these yourself:
Log in → go to the Profile section → click "Edit Information". You can update your display name, email address, notification preferences, and password yourself.
Change Mobile Number: This can't be done directly from Settings — because your mobile number is the primary identifier for your account. To request a change, email support@mwos.app with the subject line "Mobile Number Change". Include your old number, new number, and a copy of your national ID. The process typically takes 2–5 business days.
Name change: Your name is tied to payment verification. For corrections due to human error (spelling mistakes), contact support with a valid ID. Name corrections are typically completed within 3 business days.
mwos operates under a license from an international gaming authority. There are several ways to verify this.
License Verification: License details and the name of the licensing authority are listed in the footer of mwos.app. You can visit that authority's website and verify mwos's license number directly.
Other proof of credibility:
— SSL certificate: If you see a padlock icon in your browser's address bar, the connection is secure.
— Payment processors: mwos works with trusted payment partners like bKash and Nagad — these providers don't enter partnerships without proper verification.
— Withdrawal process: Consistent, on-time withdrawals are one of the strongest signs of a trustworthy platform. Check what users are saying on the mwos reviews page.
If you're unsure, start with a small deposit and test the withdrawal process yourself — that's the most reliable way to find out.
License Verification: License details and the name of the licensing authority are listed in the footer of mwos.app. You can visit that authority's website and verify mwos's license number directly.
Other proof of credibility:
— SSL certificate: If you see a padlock icon in your browser's address bar, the connection is secure.
— Payment processors: mwos works with trusted payment partners like bKash and Nagad — these providers don't enter partnerships without proper verification.
— Withdrawal process: Consistent, on-time withdrawals are one of the strongest signs of a trustworthy platform. Check what users are saying on the mwos reviews page.
If you're unsure, start with a small deposit and test the withdrawal process yourself — that's the most reliable way to find out.
mwos's referral program is straightforward — bring a friend, and you both benefit.
How it works:
Bonus amount: The referral bonus amount may change from time to time — check the Promotions page for the latest offer. Typically, each successful referral earns you a fixed cash bonus or free bet.
Important: Your friend's registration must be a genuinely new account — if that phone number or device has been used to register before, the bonus won't apply. There's no cap on referrals: the more friends you bring in, the more bonuses you earn.
How it works:
1
Log in and look for the "Referral" option in the Profile or Promotions section.
2
You'll receive your own unique referral code and link — exclusive to you.
3
Share that code or link with your friend. When they use it during registration, they'll be linked to your account automatically.
4
When your friend makes their first deposit, a bonus gets added to your account — usually within 24 hours.
Bonus amount: The referral bonus amount may change from time to time — check the Promotions page for the latest offer. Typically, each successful referral earns you a fixed cash bonus or free bet.
Important: Your friend's registration must be a genuinely new account — if that phone number or device has been used to register before, the bonus won't apply. There's no cap on referrals: the more friends you bring in, the more bonuses you earn.